Quick Answer: If you purchased the membership directly from Priority Pass, contact its Membership Services Team or submit an enquiry. If your membership came with a bank or credit card, contact that card issuer.
If you no longer need Priority Pass membership for airport lounge access, you may want to cancel your subscription plan to avoid future membership fees.
The cancellation process depends on whether you purchased your membership directly from Priority Pass or received it through a bank, credit card, or another provider.
If you purchased your membership directly, contact the Priority Pass Membership Services Team or submit an enquiry through its official website.
Follow the steps below to cancel your Priority Pass membership and understand what to check before submitting your request.
How to Cancel Your Priority Pass Membership
You can cancel your Priority Pass membership by contacting the appropriate service team, depending on how you obtained your membership.
If you purchased it directly from Priority Pass, you can submit an online enquiry. If your membership is provided through a bank, credit card, or another organisation, you will need to contact that provider to request the membership cancellation.
Contact Priority Pass Membership Services
If you purchased your membership directly through the official Priority Pass website, contact the Membership Services Team to request cancellation. Visit the official Priority Pass cancellation guidance to find the appropriate next steps.
Submit an Online Cancellation Enquiry
In case of direct membership with Priority Pass, you can use its official online enquiry form to contact the support team.
Visit the Priority Pass contact form to start your request.
The form asks for the following information:
- Full name
- Email address
- Phone number
- Last four digits of payment card
- Membership number
- Reason for enquiry
- Subject
- Message
Contact Your Bank or Membership Provider
If your Priority Pass membership comes with a credit card or is provided by another organisation, contact that provider directly to request cancellation.
Ask about its cancellation procedure and any conditions that apply to your membership. The provider can explain the next steps and confirm when your membership benefits will end.
Confirm Your Membership Has Been Cancelled
Submitting an enquiry does not, by itself, confirm that your cancellation has been processed.
Wait for a response from Priority Pass or your membership provider. Check the confirmation for the effective cancellation date, any outstanding fees, and the status of future renewals.
Keep the confirmation email or support correspondence in case you need to follow up.
If you do not receive confirmation, contact the organisation handling your cancellation and ask for an update. Do not assume that your membership has ended until the provider confirms its status.
Can You Cancel Priority Pass Membership Online?
Yes. If you purchased your membership directly from Priority Pass, you can submit a cancellation enquiry through its official contact form. If your membership was provided by a bank or another organisation, contact that provider to cancel. Deleting your online account is a separate process that removes access to Priority Pass benefits and services once completed.
Priority Pass Cancellation and Refunds
Before cancelling your Priority Pass membership, check whether you qualify for a refund and when your airport lounge access will end. Refund eligibility and cancellation terms depend on your membership type, purchase date, and applicable conditions.
When Does Lounge Access End?
Your lounge access may not end immediately when you submit a cancellation request. Contact Priority Pass or your membership provider to confirm the effective cancellation date and when your benefits will end. If you have an upcoming trip, check your membership status before visiting an airport lounge.
Can You Get a Refund After Cancelling?
Under the UK Priority Pass Conditions of Use, eligible first-time customers who purchase directly may qualify for a refund if they cancel within 14 days of the initial purchase. Services already used may be deducted. Check the applicable terms or contact Membership Services to confirm your eligibility.
Frequently Asked Questions
Can I Cancel Priority Pass Membership at Any Time?
The process and any applicable deadlines depend on your membership terms. Contact Priority Pass if you purchased your membership directly, or your bank or other provider if it supplied your membership.
How Do I Cancel a Free Priority Pass Membership?
If your membership is complimentary and linked to a credit card or another provider, contact that provider to request cancellation of the benefit. Ask whether cancelling the benefit affects your other account services.
Can I Cancel Priority Pass Without Calling Customer Service?
If you purchased your membership directly, you can submit an enquiry through the official Priority Pass contact form. If another organisation supplied your membership, use its available cancellation channels.
What Should I Do if I Am Still Being Charged?
Contact the organisation responsible for your membership and provide your cancellation confirmation, relevant billing details, and the dates of the charges. Ask it to review the charges and explain whether any further payment is due.
Final Thoughts
To cancel your Priority Pass membership, first identify who provided it. Contact the Priority Pass Membership Services Team if you purchased it directly, or contact your bank or other provider if your membership came through them.
Submit your request through the appropriate official channel, check the terms for refunds and automatic renewal, and retain written confirmation of the cancellation. These steps will help you understand when your membership ends and whether any further charges or restrictions apply.